Last updated: September 13, 2026
We collect information you provide directly to us, such as when you create an account, book a space, or contact us.
We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.
The Hivve, LLC uses text messaging for customer-service replies about bookings, venue and event questions, and manager callbacks. This program does not include marketing messages or proactive automated reminders. Our texting page explains availability and how to opt in.
When you use this service, we store your phone number, message content, and messaging preferences, including your consent and opt-out status. We use this information to respond to your requests, operate the messaging service, and honor your preferences.
We do not sell or share mobile information or SMS consent with third parties or affiliates for marketing or promotional purposes. We share this information only with service providers as necessary to operate our messaging service.
You may reply STOP to opt out of texts or HELP for help. For questions about your messaging information or preferences, email trever@thehivve.com. See our Text Messaging Terms for details.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
If you have any questions about this Privacy Policy, please contact us at privacy@thehivve.com.